Steinway & Sons now offers our services by appointment only.

As we all continue to navigate COVID-19 and the uncertainty surrounding our everyday lives, Steinway & Sons have followed the government advice carefully.

We need to put both our customers and our community at the forefront of our decision making and with that in mind we are announcing that as of today Monday 23rd March we are offering our services by appointment only. We will of course be following the fast moving situation and will update you all as and if we make any further changes.

If you would like to book an appointment with us please use the normal methods of email or phone call and we will organise an appointment for you at the earliest available time.

At Steinway Hall, our absolute priority is to maintain a safe environment for you and our teams. So, we will continue to undertake a number of protective measures in our space from constant cleaning to implementing social distancing.

If you have any questions, please contact us on or +44 20 7487 3391 and we will continue to update you as things progress.

Thank you again for your continued support.